WE OFFER 24 HOUR EMERGENCY CONTACT
Please report all issues in writing to the following email address firstname.lastname@example.org. This is needed prioir to reporting issues to contractors. In your e mail please provide the following information:
Our emergency telephone number is 020 7612 1251
If you reach the answerphone, please leave a message stating the nature of the emergency, property address and contact number (if a phone number is not left we may be unable to return your call).
For your information, the following circumstances are considered an emergency:-
Please note, if any contractor is called out an issue that proves to be the fault of the tenant/s,the tenant/s may be liable for the full cost of the call out.
All other issues will be addressed on our return to the office the following working day.